spruki Legal Notice

We at spruki operate an online gaming and sportsbook platform available only in jurisdictions where local law permits. Our services are not available everywhere, and users bear sole responsibility for verifying that access and use of spruki comply with the laws of their own jurisdiction. This legal notice sets out the scope of our service availability, the disclaimers that govern your use of spruki, and the conditions under which we operate.

spruki does not offer services in jurisdictions where online wagering is prohibited by law. We do not claim licensing, regulation, or authorization in any specific country or region. We operate under the terms and conditions you accepted when creating your account, and we reserve the right to restrict or terminate access from any jurisdiction at any time.

This notice is not a substitute for legal counsel. If you are unsure whether spruki services are available or lawful in your location, consult local legal resources or contact our support team for clarification.

Service availability and jurisdiction restrictions on spruki

Our services are available only where applicable local law permits online wagering. We do not actively offer spruki to users in jurisdictions where such activity is prohibited. However, we cannot monitor every user's location in real time, and we rely on your honesty in disclosing your jurisdiction when you register.

If we discover that an account on spruki is being accessed from a prohibited jurisdiction—whether through IP address analysis, payment method origin, or other indicators—we reserve the right to restrict deposits, suspend gameplay, or close the account entirely. Any funds held in such an account may be forfeited or returned to the original payment method at our discretion.

Geographic access and account eligibility on spruki

You confirm, when you open a spruki account, that you reside in a jurisdiction where online gaming is permitted. You represent that your access and use of spruki comply with the laws of your jurisdiction. You are solely responsible for verifying this; we do not provide legal advice or jurisdiction-specific guidance. If you are unsure, do not create or use an account on spruki until you have consulted local legal resources.

No licensing or regulatory claims on spruki

We at spruki do not hold licenses or regulatory approvals in any specific country or region. We do not claim to be licensed in Indonesia, or any other jurisdiction. We do not advertise ourselves as "licensed in Indonesia," "approved by Indonesian authorities," or similar statements. Any such claim would be false.

spruki operates on a principles-based approach: we enforce account verification, secure our infrastructure, and maintain transparent records. These practices do not constitute licensing or regulatory approval. Users access spruki at their own risk and are responsible for understanding and complying with their local laws.

Payment method restrictions and compliance

We accept QRIS, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers (mobile banking, local payment, online payment, e-wallet) from users in supported jurisdictions. However, availability of payment methods may vary by jurisdiction. If your payment method is declined when using spruki, it may indicate that our payment processor does not serve your jurisdiction or has flagged your account for compliance review.

We do not deliberately target users outside supported jurisdictions, but we cannot prevent all access attempts. If you attempt to deposit or withdraw funds on spruki from a restricted zone, your transaction may be declined, reversed, or used to trigger an account review. Funds may be returned to your original payment method after compliance review.

Account termination and fund forfeiture

We reserve the right to terminate any spruki account at any time for any reason, including but not limited to: access from a prohibited jurisdiction, violation of our terms and conditions, suspected fraud, suspicious gameplay patterns, or compliance concerns. Termination may result in immediate suspension of the account and forfeiture of any balance or promotional credit held on spruki.

If we close your spruki account due to jurisdiction violation or compliance concerns, we may retain your funds for a compliance review period not to exceed sixty days. After review, we may return funds to your original payment method or, if we determine that withdrawal would violate local law or our compliance obligations, retain the funds permanently.

Disclaimers and limitation of liability

spruki is provided on an as-is basis. We make no warranties regarding the legality, availability, or appropriateness of our services in any jurisdiction. We are not liable for any losses, damages, or legal consequences arising from your use of spruki, including but not limited to: fines or sanctions imposed by local authorities, civil claims from third parties, or account suspension or termination due to jurisdiction violations.

We do not guarantee that spruki will be available in your jurisdiction indefinitely. We may restrict, suspend, or terminate service at any time without notice. Users who access spruki from restricted jurisdictions do so at their own risk and assume full responsibility for any legal consequences.

Data retention and legal inquiries

We retain spruki account data and transaction records for seven years per anti-money-laundering and financial regulatory standards. We may disclose account information, transaction history, and verification documents to law enforcement, financial regulators, and other authorities as required by law. We do not require a court order to comply with legal requests if we determine they are valid under applicable law.

If you believe spruki has violated applicable law in your jurisdiction, you may file a complaint with your local gaming regulator or financial authority. We maintain compliance with legal requests and cooperate with authorized investigations. However, we do not accept legal responsibility for activities that may be lawful in our operating jurisdiction but prohibited in yours.

Updates and changes to this notice

We may update this legal notice at any time to reflect changes in our service scope, jurisdiction restrictions, or legal obligations. Updates take effect immediately upon posting. We notify users of material changes via email and in-app notification when practicable, but we do not guarantee advance notice in all cases. Continued use of spruki after changes are posted constitutes acceptance of the updated notice.

Contact and dispute resolution

If you have questions about our legal status, jurisdiction availability, or service restrictions, contact our support team via in-app chat or email. Our team operates across Jakarta, Surabaya, Bandung, Medan, and Semarang with English language support. For formal legal inquiries, disputes, or complaints, we provide a formal complaint process detailed in our terms and conditions.

This legal notice is intended to inform users of the jurisdictional limits and disclaimers that govern spruki. It is not legal advice and does not establish a legal relationship between you and spruki beyond the terms and conditions you accepted when creating your account. If you have specific legal questions about your jurisdiction's laws governing online gaming, consult with a licensed attorney in your location.